Refund and Returns Policy

At TrendIPTV, we strive to provide you with high-quality IPTV services. We want you to be satisfied with your subscription, but we understand that there may be instances where you need to request a refund or return. This Refund and Returns Policy outlines the conditions under which you can request a refund or return for our services.

Refund Policy

1. 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee on new subscriptions. If you are not satisfied with our services within 30 days of your initial purchase, you may request a full refund. Refunds will be processed within [X] business days.
2. Refund Eligibility: To be eligible for a refund, you must meet the following conditions:
   • Your refund request is made within 30 days of the initial purchase.
   • You have not violated our Terms of Service.
   • Your request is not related to technical issues beyond our control, such as issues with your internet service provider.
3. Refund Process: To request a refund, please contact our customer support team at contact@trendipt.com. Provide your name, email address, and order details. Once your request is reviewed and approved, we will process your refund promptly.

Return Policy

As our services are primarily digital, we do not accept physical returns of products or equipment. However, if you encounter any issues with your subscription, please contact our customer support team, and we will assist you in resolving the problem to the best of our ability.

Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy or need assistance with a refund or return request, please contact us at:

contact@trendipt.com

01/01/2023

Cancellation Policy

If you wish to cancel your subscription, you can do so at any time. Cancellations do not require a reason, and you will continue to have access to the service until the end of your current billing cycle. To cancel your subscription, log in to your account on our website and follow the cancellation instructions. Please note that we do not offer refunds for partial billing cycles.

Billing Disputes

If you have a billing dispute, such as unauthorized charges, please contact our customer support team immediately at contact@trendipt.com. We will investigate the issue and work to resolve it promptly.

Technical Issues

If you experience technical issues with our service, please reach out to our customer support team for assistance. We are committed to resolving any technical problems you encounter to ensure you have a smooth viewing experience.

Modification of Services

We reserve the right to modify or discontinue our services, or any part thereof, at any time without notice. In such cases, we will make reasonable efforts to notify you in advance if your subscription will be affected, and we may offer alternative options or refunds as appropriate.

Limitation of Liability

While we strive to provide a high-quality service, we are not responsible for interruptions, outages, or technical issues beyond our control, such as internet service provider problems or device-related issues. Our liability is limited to the extent permitted by law.

Changes to this Policy

We may update our Refund and Returns Policy from time to time to reflect changes in our practices or for legal compliance. The latest version of the policy will be posted on our website.